Refund & Cancellation Policy

This cancellation and refund policy outlines how you can cancel or seek a refund for any product or service purchased through the Platform (https://ifraitservices.com).

Cancellations

• Cancellations will only be considered if the request is made within 24 hours of placing the order.
• Cancellation requests may not be accepted if the order has already been processed or shipped by the seller or merchant.
• If the product is out for delivery, you may choose to reject it at the doorstep.
• Cancellations are not accepted for perishable items such as food or flowers, unless the item is defective or damaged.

Refunds & Replacements

• If you receive a damaged or defective product, report it to our customer service team within 2 days of receiving the item.
• In case the product is not as described or does not meet your expectations, please inform customer support within 3 days of delivery.
• Refunds or replacements will be approved after verification by the seller/merchant.
• Products covered under manufacturer warranty must be addressed directly to the manufacturer.

Refund Processing

• If your refund request is approved by Ifra IT Services, the refund will be processed within 7 working days.
• Refunds will be made using the original method of payment.

Contact Us

If you have any questions or concerns regarding your order, refund, or cancellation request, please contact our customer service team using the details provided on our website.